Careers at Foundations

Foundations Clinic Coordinator

Hours: 9.00am – 5.30pm, Monday, Tuesday, Wednesday and Friday (days and hours negotiable)

Salary: £25,000 FTE (pro rata will apply)

Employed by: Foundations Child and Family Therapy & Assessments

Location: Tonbridge Clinic

Responsible to: Clinical Director

Contract Type: Permanent

Business Overview

Foundations Child & Family Therapy, founded in 2017, is a child and family therapy clinic offering a multidisciplinary range of support tailored to children and families, including individual and family therapy, parent consultation, schoolbased interventions, ADHD and Autism assessments, and training for partner agencies. We walk alongside children, young people and their families to foster healing, resilience and emotional wellbeing, delivering accessible, evidenceinformed care that drives positive outcomes. Our multidisciplinary team of Directors, Clinical Leads, Therapists, Associates, Administrative staff and Supervision Consultants work closely with families, schools and health partners to continually refine clinical pathways and ensure compassionate, highquality support.

Job Summary

The Clinic Coordinator will provide comprehensive administrative, organisational and facilities support to ensure the smooth and efficient running of the service. The role is responsible for managing client enquiries and referrals, coordinating clinician schedules, maintaining accurate records, and supporting senior leadership with diary and meeting administration. The postholder upholds high standards of professionalism, contributes to a wellmaintained and welcoming clinic environment, and ensures that operational processes run reliably and in line with clinic requirements.

Principal Accountabilities:

Client and Referral Administration

• Manage the clinic inbox and respond to all correspondence promptly and professionally.
• Provide a warm and professional first point of contact for clients, responding to telephone enquiries with professionalism and empathy, and welcoming clients and visitors on arrival.
• Upload new referrals to the clinical system and maintain accurate and up to date client records.
• Maintain accurate waiting lists and promptly escalate cancellations, safeguarding concerns and other urgent issues to clinicians.
• Support the coding and uploading of assessment questionnaires, including preassessment documentation.
• Book therapy appointments and manage clinician calendars in line with service needs.
• Prepare and send passwordprotected documents, letters, and reports to clients and external professionals.
• Collect and record client and clinician feedback, including monthly satisfaction forms.

Administrative Support to Senior Leadership

• Provide administrative support to the Clinical Director and Deputy Clinical Director.
• Schedule meetings, prepare notes, and manage diary commitments.

Office and Facilities Management

• Ensure the office and wider premises are safe, clean, wellmaintained, and professionally presented, providing general administrative and facilities support to enable the smooth running of daily operations.
• Monitor and replenish office stock, supplies, and client materials.
• Liaise with the building owner or landlord regarding repairs, maintenance, and facilities issues.

Finance and Invoicing Support

• Support administrative processes relating to billing, financial tracking, and record-keeping.
• Monitor late invoices and follow up on outstanding payments in accordance with clinic procedures.

Additional Administrative Duties

• Oversee and support compliance with health and safety requirements, ensuring appropriate systems and records are maintained.
• Coordinate office events and staff training, including mandatory training schedules, onboarding requirements, and refresher updates.
• Support the planning and smooth running of group sessions, clinics, and wider service activities, including room/resource coordination as required.
• Undertake any other reasonable administrative duties that support the effective and efficient operation of the service.

Professional Expectations

• Adhere to all professional, clinical, organisational, and regulatory standards relevant to the role and the service.
• Engage in continuing professional development and attend training, conferences, and sectorrelated events as appropriate to maintain and enhance professional knowledge and skills.

Candidate Specification:

We’re looking for someone who will be highly organised, calm under pressure, and able to manage multiple priorities with confidence. The Clinic Coordinator will demonstrate diligence and conscientiousness in all aspects of their work, adapting flexibly to changing demands. As a genuine team player, they will collaborate openly and contribute positively to the wider service.

Essential Requirements:

• A minimum of two years’ administrative experience, ideally within a customer-facing or client service environment.
• Excellent organisational skills, with the ability to manage multiple schedules, waiting lists, and competing priorities effectively.
• Strong verbal and written communication skills, with the confidence to engage professionally with children, families, schools, and other professionals, adapting communication style to meet individual needs.
• Awareness of children's emotional wellbeing and mental health, including neurodevelopmental conditions such as ADHD and autism.
• Strong IT skills, including the use of case management systems, Microsoft Office applications, and video conferencing platforms.
• Good numeracy and data management skills, with the ability to produce reports, support invoicing processes, and maintain accurate records.
• Ability to handle confidential and sensitive information with discretion, professionalism, and accuracy.
• Commitment to inclusive, family-centred practice, ensuring services are accessible, respectful, and responsive to diverse needs.
• Eligibility to work in the UK, with satisfactory references and an Enhanced DBS check obtained prior to appointment.

Desirable Requirements:

• Experience working within neurodevelopmental, mental health, education, or social care services.
• Experience managing referral pathways or appointment scheduling within a healthcare or service setting.
• Understanding of NICE guidelines and best practice within ADHD and autism assessment pathways.
• Awareness of safeguarding requirements, data protection legislation, and information governance standards.

Equal Opportunities

Foundations Child & Family Therapy is committed to equality, diversity and inclusion. We encourage applications from people of all backgrounds and do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. We will consider flexible working requests and make reasonable adjustments throughout the recruitment process and employment.

Educational Psychologist (EP)

Join Our Multidisciplinary Team at Foundations

We are seeking a thoughtful and committed Educational Psychologist (EP) to join our growing multidisciplinary team at Foundations.

This is an exciting opportunity to work collaboratively with families, schools, and professionals to support children and young people with a wide range of learning, emotional, and developmental needs. Our service places strong emphasis on evidence-based practice, neurodiversity-affirming approaches, and holistic formulations that recognise each child’s strengths.

Role includes:

• Psychological assessment and consultation

• Collaborative work with families and schools

• Contribution to multidisciplinary formulations

• Participation in EHCP assessments where appropriate

• Providing recommendations that are practical, strengths-based, and child-centred

We offer:

• A supportive multidisciplinary environment

• Opportunities for flexible working

• Administrative support

• A strong referral network

• Opportunities to develop specialist interests

We welcome applications from practitioners who value collaborative working and thoughtful, high-quality clinical practice.

Clinical Psychologist (CP)

Clinical Psychologist – Foundations

Foundations is looking for a compassionate and skilled Clinical Psychologist to join our expanding team.

We work with children, young people, and families presenting with a range of emotional, behavioural, and neurodevelopmental needs. Our service is grounded in integrative, formulation-led practice and values meaningful therapeutic relationships.

Role includes:

• Psychological assessment and formulation

• Therapeutic intervention with children and young people

• Parent support and consultation

• Contribution to multidisciplinary care planning

• Collaborative working with schools and external professionals

We offer:

• A warm, supportive clinical team

• Flexibility in working patterns

• Opportunities to develop specialist interests

• Regular peer discussion and collaboration

• Administrative and organisational support

We are particularly interested in clinicians with experience in neurodevelopmental differences, anxiety, emotional regulation, and parent work.

Occupational Therapist (OT)

Occupational Therapist – Join Foundations

We are seeking an experienced and motivated Occupational Therapist to join our multidisciplinary team supporting children and young people.

The role involves supporting children with sensory processing differences, functional skills, emotional regulation, and participation in everyday activities at home and school.

Role includes:

• Functional and sensory assessments

• Development of practical intervention plans

• Collaborative work with families and schools

• Contribution to EHCP reports where appropriate

• Working as part of a multidisciplinary team

We offer:

• Flexible working opportunities

• Administrative support

• Opportunities to develop specialist areas of practice

• A collaborative and supportive team environment

• A steady and varied referral base

We welcome therapists who are thoughtful, child-centred, and keen to work collaboratively.

Speech and Language Therapist (SALT)

Speech and Language Therapist – Foundations

Foundations is looking for a skilled and compassionate Speech and Language Therapist to join our team working with children and young people.

We support a wide range of speech, language, and communication needs, including social communication differences, language development, and speech sound difficulties.

Role includes:

• Assessment of speech, language and communication needs

• Individual therapy sessions

• Parent and school consultation

• Contribution to multidisciplinary assessment and formulation

• Report writing where appropriate

We offer:

• A supportive multidisciplinary environment

• Flexible working arrangements

• Opportunities to develop specialist clinical interests

• Administrative support

• A collaborative approach to care

We are particularly interested in therapists with experience supporting neurodivergent children and young people.

Experienced Family Therapist

We are seeking an experienced and thoughtful Family Therapist to join our multidisciplinary team at Foundations, supporting children, young people, and their families.

This is an excellent opportunity to work collaboratively with families presenting with a range of emotional, relational, and developmental needs. Our service values integrative, systemic, and neurodiversity-affirming approaches, recognising the importance of relationships in supporting wellbeing and positive change.

Role includes:

• Delivering family therapy sessions tailored to individual family needs

• Supporting parents and carers to strengthen relationships and communication

• Working with children and young people experiencing emotional, behavioural, or developmental challenges

• Collaborating closely with psychologists, therapists, and other professionals within the multidisciplinary team

• Contributing to holistic formulations and care planning

• Providing consultation to parents and, where appropriate, schools or other professionals

We offer:

• A warm and collaborative multidisciplinary team environment

• Flexible working opportunities

• Administrative support

• Opportunities to develop specialist clinical interests

• A strong referral network

• The opportunity to contribute to meaningful, family-centred work

We welcome applications from experienced clinicians who are passionate about supporting families and who value reflective, evidence-based, and relational practice.